Frequently Asked Industrial Metal Questions

Do you have a question about our Direct Metals® industrial metal and fiberglass products? Chances are that others have asked the same question! Check out the most common specialty metal questions that we encounter and their answers. If your question isn't answered here, please contact us.

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Q: What is an architectural metal supplier?

A: An architectural metal supplier is a company specializing in providing various metal products and solutions specifically for architectural applications. They offer a wide range of metal materials and finishes commonly used in building and construction projects.

Q: How quickly can we expect our order to ship?

A: Stock orders entered before noon will ship the same day. After noon, they will ship the next day. Processed or fabricated orders take longer depending on the project specifications.

Q: What is the transit time from your plant to mine?

A: This depends on the location of your plant. However, with the availability of motor carriers and the competitive nature of our business, "next day" delivery can be achieved within several hundred miles of our plants. Second-day delivery is usually the case in other instances.

Q: What are the benefits of using an architectural metal supplier for my construction project?

A: Using an architectural metal supplier can offer several benefits. They provide high-quality metal materials specifically designed for architectural purposes, ensuring durability and longevity. Additionally, they often have a wide selection of finishes and designs, allowing you to choose the perfect metal elements to match your project's aesthetic requirements.

Q: Where are your warehouses located?

A: Direct Metals® carries one of the largest inventories of metal and fiberglass products in the nation. We have warehouse locations in Atlanta, GA, and Pleasant Prairie, WI, that carry inventory for our wire mesh, perforated metal, expanded metal, bar grating, safety grating, fiberglass grating, and architectural metal products.

Q: Will you cut-to-size?

A: Yes, we will cut anything in our inventory to your project specifications. In some cases, we have to charge for the entire stock size piece, but we will always ask if we should ship the drops along with the finished part.

Q: Can you carry my special sizes?

A: Yes, we welcome this type of business with certain commitments from the customer. This helps ensure the quick delivery of your metal or fiberglass order.

Q: What is your return policy?

A: We will accept returns if the item originally came from us, is in good condition, and is a normally stocked item. There is a minimal charge to cover the expenses. In cases of our error or a quality problem that is not the customer's fault, the material can be returned after approval at no cost to the customer.

Q: How can I determine the quantity of metal materials needed for my project?

A: To determine the quantity of metal materials required for your project, provide detailed plans and specifications to us. We can use this information to calculate the precise quantities and assist you in ordering the appropriate amount of materials.

Q: What are your cutting tolerances?

A: Depending on the product, cutting tolerances range from +/- 1/16" to +/- 1/8". Special fabrications may require slightly greater tolerances.

Q: Can you supply drawings?

A: Yes, we provide detailed drawings for more complex grating fabrication jobs. This is often done for approval and erection.

Q: What are your hours of operation?

A: Our normal hours are 8:00 A.M. to 6:00 P.M., E.S.T.

Q: Can you export metal to my foreign-based plant?

A: Yes, Direct Metals® exports through all U.S.A. ports.

Q: Is your pricing competitive?

A: Yes, with our purchasing volume and attention to operating expenses, our costs are well controlled, and we pass these advantages on to our customers.

Q: Can you assist me with technical questions?

A: Our team at Direct Metals® is experienced, knowledgeable, and well-trained. While they are not architects or engineers, they can answer many metal and fiberglass questions. For questions outside their expertise, they can consult with others or refer you to another source.

Q: What kind of quality control do you have?

A: Our quality control is straightforward - "measure twice and cut once." Our materials are closely inspected and labeled upon arrival at our warehouse and again before shipment to our customers. At least two people are involved in this inspection process to ensure high-quality products are shipped.

Q: How can I provide feedback about my experience with Direct Metals®?

A: We appreciate feedback from our customers. Direct Metals® values customer opinions and uses the feedback to continually improve our company, products, and processes. If you would like to share your feedback, please take our customer survey.

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Q: What fabrication processes do you offer?

A: We offer a complete list of value-added fabrication processes to our line of specialty metals and fiberglass inventory. Our fabrication capabilities include shearing, stamping, drilling, blanking, welding, sawing, punching, rolling, slitting, and laser, plasma, and water jet cutting.

Q: Can you help us meet OSHA and ADA standards?

A: Yes, we have extensive experience in producing products to meet these standards. Our GRIP STRUT™ safety grating is used in many projects to fix slipping problems where OSHA standards are an issue. We also sell close-spaced gratings that satisfy ADA requirements. Our large opening wire mesh is widely used for handrail panels, complying with OSHA standards.

Q: Where can I find information about projects completed with Direct Metals® products?

A: To learn more about projects completed with our products, visit our Case Studies page! There you can find projects completed with stainless wire mesh, galvanized bar grating, aluminum expanded metal, and more. We have supplied industrial metal and fiberglass materials for countless projects across the nation. As an architectural metal manufacturer, we have provided products for both simple and complex architectural projects. No job is too small or too large for Direct Metals®!

Q: How can I keep up with the latest news about Direct Metals®?

A: Stay connected with Direct Metals® by following us on social media! You can follow us on Facebook, Instagram, Twitter, and LinkedIn. You can also sign up for our email newsletter to be the first to know about company news, events, new products, projects, and more!

Q: How can I request a quote for your specialty metal and fiberglass products?

A: Visit our Request A Quote page to fill out a short form about your project's specifications, and we will respond as soon as possible!

Q: What are the advantages of using stainless steel wire mesh?

A: Stainless steel wire mesh offers high strength, durability, and resistance to corrosion, chemicals, and extreme temperatures. It is also easy to clean and maintain and is available in a wide range of sizes and mesh configurations.

Q: What can I use stainless steel wire mesh for?

A: Stainless steel wire mesh is used in various applications, including filtration, screening, reinforcement, security, and decorative purposes. It is found in industries such as food and beverage, pharmaceuticals, petrochemicals, construction, and aerospace.

Q: What is the difference between woven and welded wire mesh?

A: Woven wire mesh is made by weaving individual strands of wire together in a pattern, while welded wire mesh is made by welding the intersections of the wire strands together. Woven wire mesh can have smaller openings than welded wire mesh. We offer both woven and welded wire mesh in carbon wire mesh, galvanized wire mesh, and stainless wire mesh. Aluminum wire mesh, copper wire mesh, and brass wire mesh are available in woven only.

Q: How is stainless steel wire mesh measured?

A: Stainless steel wire mesh is measured in mesh count, referring to the number of openings or holes per linear inch. For example, a 100 mesh screen has 100 openings per inch. Wire diameter and aperture size are also crucial factors in determining the properties and performance of the stainless wire mesh.

Q: How do I select the right stainless steel wire mesh for my application?

A: Selecting the right stainless steel wire mesh depends on several factors. These include the intended use, environment, temperature, pressure, and chemical exposure. Consult with us to ensure that the chosen stainless wire mesh is suitable for the specific application.

Q: How do I clean stainless steel mesh?

A: Use mild soapy water and a soft brush for general cleaning of stainless wire mesh. For tougher stains or residues, specific stainless steel cleaners are available. It's crucial to rinse thoroughly and dry to prevent water spots on your stainless steel mesh.

Q: Can stainless steel mesh be cut to size?

A: Yes, we can cut stainless steel mesh to your specifications. In some cases, we have to charge for the entire stock size piece of stainless wire mesh, but we will always ask if we should ship the drops along with the finished part.

The best way to find a reliable wire mesh supplier is by asking the right questions. If you want to make sure that you will be happy with your purchase, there are a few key points that you need to keep in mind. What types of material do they use? How much does it cost per square foot? How long until delivery? These are just some of the questions that will help guide your decision when choosing a supplier for this important part of any project.

Wire mesh is an essential part of any industrial plant. It’s used in everything from creating security barriers to foundations for urban gardens and orchards, and more. There are a lot of different things to consider when choosing a wire mesh supplier, but here are some questions that will help get you started:

1. What types of wire mesh do you have?

Wire mesh fencing comes in many forms. There are large heavy-duty barriers for preventing intrusions that are often installed around your property as outer boundaries to stop would-be burglars or vandals. Meanwhile, small-scale wires can be used to protect areas against pests like mice by suspending them just above ground level so that they don’t have access underneath. This type of protection offers a lower profile than more complex steel varieties but does not sacrifice durability during storms when water pressure might try pushing through multiple strands at once.

You may want to ask your wire mesh supplier about the different variants they offer, and if these products can be used to address your specific needs. This way, they can provide options that match your requirements.

2. What material and finish are the mesh fences made of?

For exterior applications, aluminum is typically the material of choice due to its corrosion resistance and durability. With a properly finished surface (i.e., not scratched), this metal has an extremely long lifespan that can last for years without needing maintenance or repairs. Stainless steel also works well as an option when considering different finishes.

Some options may suit your project better depending on budget considerations, though they all come at higher costs than those using plain aluminum panels. It is very important to ask the wire mesh supplier about the material and finish of the fencing products.

3. What is your lead time?

Determining lead time is probably one of the most important questions to ask a wire mesh supplier. It allows you to plan your project properly and efficiently.

Reliable wire mesh suppliers have an extensive range of products in their warehouse that can be dispatched immediately. If a requested product is not available, customers usually get an estimated lead time when the supplier provides quotes on different types of projects with bespoke perforation designs.

4. Is customization available?

Wire mesh is a popular fence material for both residential and commercial applications. It comes in many different forms to meet your needs, from premade modules that can be customized by height or length requirements to wire rolls which require construction and installation before they reach their final shape.

Hebei Jinbiao is a leading company in Noise Barrier products and Fencing products in Singapore. We guarantee to provide you with high-quality Noise Barrier and Fencing products along with dedicated assistance. Do not hesitate to contact us. We look forward to helping you solve your noise issues, and safety issues, and protect you from noise pollution as well as ensure your safety.

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